FAQs

We are a little biased in this regard, however, most people who have visited the islands will agree that there is so much more you can see and do with a vehicle of your own. In addition, taxi cabs are expensive and their service is inconsistent, there is no public transportation, and the illegal jitneys are uninsured and unsafe.

Fun Friendly People Appreciating Your Business! Not to mention the lowest rates in the country. We will do whatever it takes to make your vacation the most enjoyable experience possible. Our service goes beyond showing up on time with a smile on our face. We offer full concierge assistance including customer itineraries and maps, restaurant and charter bookings, and just plain good old fashioned friendly advice. In addition, we are the largest rental car agency in the country, we are locally owned and one of Turks and Caicos Islands most respected corporate citizens.

Absolutely! The islands follow British driving rules and the safest, most comfortable method to get around the island is with a right hand drive vehicle. Grace Bay Car Rentals has the largest fleet in the country and is the only agency exclusively offering right hand drive vehicles. There is no questioning the safety advantage of the right hand steer, as we have the lowest accident rate of all companies by far.

Fun Friendly People Appreciating Your Business with the lowest rates on the Island – what could be better? Just send us an email at info@gracebaycarrentals.com and let us know your flight and accommodations details. We will take care of the rest.

You will practically run into your vehicle as you exit the airport! Upon your arrival we will personally greet you, help you with your bags, and walk you the short distance where your car is waiting. The paper work takes seconds to complete and no other company will get you on the beach faster than Grace Bay Car Rentals! If you would like your vehicle delivered to your resort just let us know what time! We have the only dedicated rental car facility at the airport – just look up the hill as you exit the arrival doors. No Shuttling, No Line-Ups, No Hassle!

No problem! We have the only dedicated rental car facility at the airport, therefore we will be there to greet you, help you with your bags, and walk you the short distance to where your car is waiting. Our rental office is just up the hill, as you exit the arrival doors, where you will quickly complete your paperwork, and be on your way. No other company will get you on the beach faster than Grace Bay Car Rentals! No Shuttling, No Line-Ups, No Hassle!

You guessed it! Yes, it is very easy to return your vehicle. Our return booth is located on the second level of the airport’s parking lot. There is no paper work to complete for the return, just the return of the keys to one of our parking lot attendants, and they will assist you, even for early morning departures! You can return your rental car at the airport free of charge! (most companies charge for this service). OR, If you want to leave the car at your resort, just leave the keys at the reception counter, and we will come pick up the vehicle from there.

You will need a major credit card and a valid driver’s license. We accept Visa, Mastercard, Discovery, and American Express.
Like almost all car rental companies around the world, Grace Bay Car Rentals is not able to accept debit cards or cash payments for rentals.

The Turks and Caicos Islands have the most beautiful beaches in the world, some of the finest restaurants anywhere, and the most quirky insurance regulations imaginable. What this means is that you need to be 25 or older to rent a vehicle in the country. However, we have purchased a special policy that allows us to offer vehicles to those aged 23 and 24 only. Unfortunately, to offer this option for our customers within these ages, there is a required fee of $11.95 per day.

We pride ourselves on not “nickel and diming” our customers. The government applies a 12% stamp duty to all rental contracts. Grace Bay Car Rentals offers free liability insurance, free child seats, free airport pick-up, free airport drop-off, free resort drop-off, free resort return, free customized maps, and free concierge services such as restaurant and charter reservations. The only payable fees we have are the optional “leave the Island Hassle Free” loss damage waiver of $9.95 per day or in selected vehicle categories $19.95 or $24.95 per day and a $4.95 per day additional driver fee.

We carry the required coverage for the Turks and Caicos Islands, which includes $500 000 USD protection for third party personal injury and $100 000 USD protection for property damage.

There are two types of waivers – our optional Loss Damage Waiver (LDW) – offered to the majority of our vehicle categories – is $9.95 per day, and covers you for all damages to your rental vehicle, with the exception of glass, rims and tires. It even covers you if your vehicle is stolen during your possession. There is a $350 deductible applied to any claim made under this waiver.
For selected vehicle categories, a Required Loss Damage Waiver of $19.95 or $24.95 per day covers you for all damages to your rental vehicle, with the exception of glass, rims and tires. It also covers you if your vehicle is stolen during your possession. There is a $1500 deductible applied to any claim made under this waiver. See our rental contract for more details, but the ‘fine’ print states that you cannot be driving intoxicated, illegally, or dangerously, and expect to be covered by the LDW.

The islands are safe but if you go to a secluded beach or snorkeling with your car take the precaution of leaving the car unlocked with the front windows rolled down enough that even the dumbest of petty thieves can see the car is available for them to check out without breaking the glass. Obviously do not leave any valuables in the car or trunk.

We strive for perfection and excellence every day! The most important part of the GBCRS’s commitment is that we sincerely care about you, your family, and your guests. In the rarest event when something unexpected does occur, we accept responsibility and will do everything possible to ensure your trip goes smoothly and that we earn your trust and admiration by the manner in which we handled the situation.